August 17, 2018

Google's Duplex AI voice assistant will identify itself as a robot

12 May 2018, 01:31 | Megan Pierce

Credit The Verge

Google Ai Vs Siri

Google is preparing to roll out some impressive new features to its flagship AI this summer. The bot, according to Techradar, is an artificial intelligence agent that can make phone calls on behalf of a person. This was done by means of a phone call made by Google assistant, posing as a person trying to book a haircut appointment. This technology makes the Assistant able to engage the other person on call like a real person.

However, Google has used the following technology stack to put the Duplex to sound natural. And John Legend will lend his melodic tones to the Assistant later this year-who wouldn't want him wishing you A Good Night? Although the company had something to say about a majority of its products, the updates around Android, Google Assistant and Google News, were without a doubt, the most exciting.

Google verified on Thursday, 10 May that the Duplex AI will also be able to appropriately identify itself when talking to people. They can use their LG TV to enjoy the same voice command functionality that is available on Google's smart speaker.

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While the latter is an interesting feature, it is features like "Duplex" that make the Google Assistant a thing straight out of an HG Wells novel. The Assistant will give you a quick snapshot of your day, with suggestions based on the time of day, location and recent interactions with the Assistant.

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Assistant is coming to Google Maps in a big way, with a ton of new shortcuts, as well as the ability for the digital assistant to text your friend when you're on your way. The example given was a pre-recorded call between Assistant and a barber.

Duplex, Google's eerily human-sounding Assistant feature that's capable of making phone calls to local business for users, seems a little too impressive to actually exist at any point in the near future.

"We understand and value the discussion around Google Duplex — as weve said from the beginning, transparency in the technology is important", a Google spokesperson said.

Google's annual I/O developer conference is where it often unveils cutting-edge technology that may not be quite ready for commercial deployment. The AI speaks with pauses and "ums" and "mmm-hmms" to sound more human. Erik Brynjolfsson, an MIT professor, suggested in an interview with the Washington Post that, "Instead, AI researchers should make it as easy as possible for humans to tell whether they are interacting with another human or with a machine". The unspoken goal: Keep users asking questions and sharing information with the company - which can use that to collect more data to improve its answers and services.

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