Prior to re-releasing the October 2018 Update our engineering investigation determined that a very small number of users lost files during the October 2018 Update. You want to save some files separate from your primary folder, so you add another drive to your system for these. "While the reports of actual data loss are few (one one-hundredth of one percent of version 1809 installs), any data loss is serious", the exec wrote. When the October 2018 Update was installed the original "old" folder was deleted including the files in that folder (in this example c:\users\username\documents would be deleted; d:\documents, the new location, would be preserved). The root cause of this issue, as it turns out, is the "Known Folder Redirection" feature that when enabled, moved files from folders such as Documents, Pictures, Desktop, Camera Roll, Screenshots Videos etc.to a new folder, but was deleted from either folders due to some changes made to the logic from the feedback received from Insiders. Based on feedback from users, we introduced code in the October 2018 Update to remove these empty, duplicate known folders. So I'm following Woody's Defcon numbering system with regards to any Windows Updates and waiting to let others be the BETAs that Bleed!
Microsoft is also updating the Feedback app in Windows 10 to enable a new feature that would allow Insiders to provide an indication of impact and severity when filing feedback. Microsoft plans to re-release the new OSes after getting testing feedback.
Data Restoration? Things could get tough for Windows 10 version 1809 users who lost data. Microsoft retail stores will also try to help, and may be able to aid you in recovering your deleted files. While we can not guarantee the outcome of any file recovery work, if you have manually checked for updates and believe you have an issue with missing files, please minimize your use of the affected device and contact us directly at +1-800-MICROSOFT or find a local number in your area.
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